Terms of Service

Last updated: September 19, 2025

Introduction

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and SavvyPro Holdings Inc. ("we", "us", or "our"), concerning your access to and use of the SavvyPro JOT (Job Opportunity Tracker) website at www.sp-jot.com, web application at app.sp-jot.com, browser extensions, mobile applications, and any other related services (collectively, the "Service"). You agree that by accessing the Service, you have read, understood, and agreed to be bound by all of these Terms of Service. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF SERVICE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Service from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms of Service, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms of Service to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Service after the date such revised Terms of Service are posted.

The information provided on the Service is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Service is not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions are subjected to such laws, you may not use this Service. You may not use the Service in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

The Service is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Service.

1. Intellectual Property Rights

Unless otherwise indicated, the Service is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Service (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions. The Content and the Marks are provided on the Service "AS IS" for your information and personal use only. Except as expressly provided in these Terms of Service, no part of the Service and no Content or Marks may be copied, reproduced, aggregated, republished, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Service, you are granted a limited license to access and use the Service and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Service, the Content and the Marks.

2. User Representations

By using the Service, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms of Service; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Service through automated or non-human means, whether through a bot, script, or otherwise; (4) you will not use the Service for any illegal or unauthorized purpose; and (5) your use of the Service will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof).

3. Prohibited Activities

You may not access or use the Service for any purpose other than that for which we make the Service available. The Service may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Service, you agree not to:

  1. Systematically retrieve data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  3. Circumvent, disable, or otherwise interfere with security-related features of the Service.
  4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Service.
  5. Use any information obtained from the Service in order to harass, abuse, or harm another person.
  6. Make improper use of our support services or submit false reports of abuse or misconduct.
  7. Use the Service in a manner inconsistent with any applicable laws or regulations.
  8. Use the Service to advertise or offer to sell goods and services without authorization.
  9. Engage in unauthorized framing of or linking to the Service.
  10. Upload or transmit malicious code, viruses, or spam.
  11. Engage in any automated use of the system without permission.
  12. Delete copyright or other proprietary rights notices from any Content.
  13. Attempt to impersonate another user or person.
  14. Sell or otherwise transfer your profile.
  15. Interfere with, disrupt, or create an undue burden on the Service.
  16. Harass, annoy, intimidate, or threaten our employees or agents.
  17. Attempt to bypass any measures designed to prevent or restrict access to the Service.
  18. Copy or adapt the Service's software.
  19. Reverse engineer any software comprising the Service.
  20. Use unauthorized automated systems to access the Service.
  21. Make unauthorized use of the Service, including collecting user information.
  22. Use the Service as part of any effort to compete with us or for revenue-generating endeavors without authorization.

4. User Data and Journal Entries

The Service allows you to create, store, and manage job opportunity tracking data, including personal notes, journal entries, application status updates, and career-related information (collectively, "User Data"). When you create or store User Data, you represent and warrant that:

  1. Your User Data does not infringe any third party rights.
  2. Your User Data is not false, inaccurate, or misleading in ways that could harm others.
  3. Your User Data does not contain malicious code or harmful content.
  4. Your User Data complies with all applicable laws and regulations.

We may use AI technology to analyze sentiment in your journal entries to provide insights and improve your job search experience. This analysis is performed to help you understand patterns in your job search journey and emotional well-being throughout the process.

5. Payment Terms and Subscription Services

The Service offers both free and paid subscription tiers. Certain advanced features of the Service may require you to pay subscription fees.

Free Tier

Basic functionality of the Service is available at no cost, subject to usage limitations and feature restrictions.

Premium Subscriptions

  • Premium features are available through paid subscription plans.
  • Subscription fees are recurring and will be charged on the billing cycle you select monthly.
  • All fees are exclusive of applicable taxes.

Review of Fees

Before you incur any fees, you will have the opportunity to review and accept the pricing and terms.

Subscription Services

  • Recurring subscriptions will automatically renew unless canceled at least 24 hours before the end of the current subscription period.
  • You may cancel your subscription at any time through your account settings.
  • Cancellation takes effect at the end of the current billing period.

Payment Processing

Payment processing is handled by Stripe Inc. ("Payment Processor"). By providing payment information, you consent to us sharing necessary transaction information with Stripe to facilitate payments. Stripe processes this data according to their privacy policy, available at: https://stripe.com/privacy. Your agreement with Stripe governs all payment processing, and you agree to comply with Stripe's terms of service.

6. Cancellation Policy

Canceling Your Subscription

You may cancel your recurring subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

Cancellation by Us

We reserve the right to suspend or terminate your account at any time for conduct that violates these Terms of Service.

7. Refund Policy

General Refund Terms

SaaS purchases are generally final and non-refundable due to the digital nature of the service. However, we may provide refunds in certain circumstances at our sole discretion.

Refund Options

We offer the following refund policy options:

30-Day Satisfaction Guarantee:

  • Full refunds available within 30 days of original purchase date
  • No refunds for partial month usage after the 30-day period

Refund Process

  • Contact us at info@sp-jot.com with your account details and reason for refund
  • All refund requests must include original purchase information
  • Refunds are processed back to original payment method via Stripe
  • Processing time: 5-10 business days from approval

Non-Refundable Circumstances

  • Violation of Terms of Service resulting in account termination
  • Requests made after applicable refund period
  • Forgotten subscription cancellations (exceptions may be made at our discretion for first-time occurrences)

8. AI Usage Policy

The Service incorporates AI technology to enhance your job search experience, specifically:

AI Sentiment Analysis

  • We use AI to analyze the sentiment of your journal entries to provide insights into your job search emotional patterns
  • This analysis helps identify trends in your job search journey and overall well-being
  • AI analysis is performed on an automated basis to provide you with personalized insights

Usage Limitations

  • We may implement usage limitations to ensure fair access for all users and maintain system performance
  • AI features may be subject to rate limiting during peak usage periods
  • Advanced AI features may be restricted to premium subscribers

Fair Use Policy

  • AI features are provided for personal job search enhancement only
  • Bulk processing or commercial use of AI features is prohibited
  • We reserve the right to modify or restrict access to AI features to prevent abuse

Data Processing

  • Your journal entries and personal data used for AI analysis remain private and are not shared with other users
  • AI processing is designed to benefit your individual job search experience
  • You may opt out of AI analysis through your account settings

9. Third-Party Integrations and Content

Browser Extension Data Collection

Our browser extension collects job posting data from various job sites and career platforms to populate your job tracking dashboard. The extension collects publicly available job posting information from:

  • LinkedIn
  • ZipRecruiter
  • Monster
  • Hiring.Cafe
  • Indeed
  • Workday
  • Greenhouse.io
  • Other compatible job boards and career sites

Data Collection Practices

  • The extension only collects job posting data that is publicly visible to users
  • Personal information from these sites is not collected without your explicit consent
  • Job data collected includes: job titles, company names, posting dates, job descriptions, and application URLs
  • This data is used solely to populate and organize your personal job tracking dashboard

Third-Party Terms

  • Your use of third-party job sites remains subject to their individual terms of service and privacy policies
  • We are not responsible for the content, accuracy, or availability of third-party job postings
  • Changes to third-party site structures may affect the extension's functionality

Integration Limitations

  • We do not endorse or guarantee the accuracy of job postings from third-party sites
  • Third-party site access may be subject to rate limiting or restrictions
  • Some features may not work if third-party sites implement access restrictions

10. Privacy Policy and Data Protection Compliance

We care about data privacy and security. By using the Service, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Service.

Data Location and Processing

The Service is hosted in the United States. If you access the Service from other regions, you consent to having your data transferred to and processed in the United States.

Compliance Framework

Our Service is designed to comply with applicable data protection regulations, including:

California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA)

For California residents, we comply with CCPA/CPRA requirements regarding personal information collection, use, and disclosure. You have rights to:

  • Know what personal information is collected
  • Know whether personal information is sold or disclosed
  • Request deletion of personal information
  • Opt-out of the sale of personal information
  • Non-discrimination for exercising privacy rights

General Data Protection Regulation (GDPR)

For EU residents, we comply with GDPR requirements for personal data processing. We provide:

  • Lawful basis for data processing
  • Data subject rights (access, rectification, erasure, portability)
  • Data breach notification procedures
  • Privacy by design principles

Employment Data Considerations

Given that job tracking involves employment-related data, we recognize the sensitivity of career and employment information and implement appropriate safeguards.

Industry-Specific Compliance Options

Standard Compliance:

  • CCPA/CPRA compliance for California users
  • GDPR compliance for EU users
  • Standard data security measures

Enhanced Compliance:

  • All standard protections plus:
  • SOC 2 Type II compliance framework
  • Additional data retention controls
  • Enhanced security audit procedures

11. Intellectual Property Complaints

We respect intellectual property rights. If you believe material on the Service infringes your copyright, please notify us at info@sp-jot.com with:

  • Identification of the copyrighted work
  • Location of the allegedly infringing material
  • Your contact information
  • A statement of good faith belief that use is not authorized
  • A statement of accuracy and authority to act

12. Term and Termination

These Terms of Service remain in effect while you use the Service. We reserve the right to deny access or terminate accounts at any time for any reason, including breach of these terms. Upon termination, you are prohibited from creating new accounts.

13. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We make no warranties about the accuracy or completeness of the Service's content and assume no liability for:

  1. Errors, mistakes, or inaccuracies of content
  2. Personal injury or property damage from your use
  3. Unauthorized access to our servers
  4. Interruptions or errors in transmission
  5. Bugs, viruses, or malicious code
  6. Loss or damage from use of content

14. Limitations of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF SUCH POSSIBILITIES.

Our total liability to you shall not exceed the amount paid by you to us in the 12 months preceding the claim.

15. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  1. Your use of the Service
  2. Your breach of these Terms of Service
  3. Your violation of any rights of others
  4. Your Contributions

16. Governing Law and Dispute Resolution

These Terms of Service are governed by Delaware law without regard to conflict of law principles.

Informal Negotiations

Before initiating formal proceedings, parties agree to attempt informal negotiations for at least 30 days.

Binding Arbitration

Disputes that cannot be resolved informally shall be resolved through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association. Arbitration shall take place in Delaware.

Restrictions

Arbitration is limited to individual disputes. No class actions or representative proceedings are permitted.

Exceptions

The following disputes are not subject to arbitration:

  • Intellectual property disputes
  • Theft, piracy, or unauthorized use claims
  • Claims for injunctive relief

17. Corrections

We reserve the right to correct errors, inaccuracies, or omissions in the Service at any time without prior notice.

18. Miscellaneous

  • These Terms of Service constitute the entire agreement between you and us.
  • If any provision is deemed unenforceable, the remaining provisions remain in effect.
  • We may assign our rights and obligations at any time.
  • No joint venture, partnership, or agency relationship is created.

19. Contact Information

For questions about these Terms of Service or to resolve complaints, please contact us at:

SavvyPro Holdings Inc.
Email: info@sp-jot.com
Address: 717 N. Union Street, Suite 10, Wilmington, DE 19805, United States